changeXchange, article Ed Pike changeXchange, article Ed Pike

Creating the Capacity for Change

After decades of productivity and efficiency programs, organisational capacity is at an all-time low.

This article looks at the outward and visible signs that capacity is limited, including a diagnostic tool to help you assess your own environment, and the tactics that will help build and optimise capacity in your teams and yourself.

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changeXchange, article Ed Pike changeXchange, article Ed Pike

The Ultimate Change Capability Matrix

The Ultimate Change Capability Matrix. A matrix that includes the capabilities that a change agent really needs in our uncertain, volatile and changing world.

This Matrix goes beyond the traditional expectations of a change agent, and sets out the capabilities that many of us use daily to be successful.

Expect to see capabilities that touch on sensemaking, trust, emotional capacity, strategic acumen, authenticity and energy management, as well as tough conversations, conflict management and storytelling.

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changeXchange, article Ed Pike changeXchange, article Ed Pike

Why is sustainability hard?

Sustainability is a hot topic with most organisations having statements of their intent, making commitments to targets and promoting their new-found beliefs. In a competitive and challenging business environment.


Are their statements ‘greenwashing’, or a genuine belief? What can we learn from behavioural change?

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article Ed Pike article Ed Pike

Energize your (virtual) meetings

Looking for more energy in your virtual (and regular) meetings? Feeling that they are a bit ‘flat’?

We have some great suggestions to get them back up and running again. From the rituals around the meetings, to exercises that you can use.

This article is full of useful and practical advice you can use today.

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Leadership, article Lisa Woolnough Leadership, article Lisa Woolnough

Leading in times of Crisis

How we, as leaders, respond in times of crisis defines our leadership. As the world around us redefines how we work, our leadership needs to adapt with it.
This is the time to use our empathy, our emotional intelligence, and our communications as leaders, to provide an environment where our teams can thrive in difficult circumstances.

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Persuasion, article Lisa Woolnough Persuasion, article Lisa Woolnough

Motivate your team to change

Knowing what motivates humans in organisations to change allows us to focus our team’s efforts on what works rather than spend time on what doesn’t. It is simple and comes down to just one thing.
Once you know, and can recognise how we make our choices, assessing the risk and building a change strategy or approach becomes easy.

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Leadership, article Lisa Woolnough Leadership, article Lisa Woolnough

Ten steps to being a better leader

We would all like to be better leaders, more effective in creating the followership we need to achieve our vision and outcomes.

Imagine if you had the secret to being a better leader, and it is something that you can try today, this minute, with your teams.

Applying our deep knowledge of behaviour, and the irrational, but predictable choices we make as humans, we have ten things that will make a difference for you.

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Persuasion, article Ed Pike Persuasion, article Ed Pike

Fearless tough conversations

Imagine having a conversation with one of your leaders to advise them on shifts in their leadership style, the style that they believe has made them successful.
This article looks at why a tough conversation is important as a tactic, why we avoid them, and offers practical steps to being fearless.

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Leadership, article Ed Pike Leadership, article Ed Pike

8 steps to lead your team through change

Change is in the air, and it is time to prepare yourself to lead it.

In times of change, there is a lot of flexibility you can use to shape the future for you and your team, if you choose to.

If you do not shape the future for you and your team, someone else will shape it for you!

Our teams are part of the flexibility that provides us with our competitive advantage. They are our special sauce. As their leader, it is our obligation to harness and lead that specialness.

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Cognitive Biases, Tribes, article Lisa Woolnough Cognitive Biases, Tribes, article Lisa Woolnough

Breaking down barriers

As organisations scale, the loose networks that enable small organisations to feel personable and nimble, can no longer cope.

Barriers and silos form, defensive walls go up, the communications between teams become formalised, and centred on process.

Some simple behavioural tricks quickly reduce the barriers, enabling the flow of communications and goodwill.

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Change Strategy, article Ed Pike Change Strategy, article Ed Pike

Build your Irrational Plan

When a rational plan meets the people it often doesn’t work the way you thought it would. Things run late, things get in the way, others do not see the good in what you are doing and resist making the changes you need.
Imagine if you could predict these outcomes and plan for them, where the plan is right first time, every time.

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